Terms & Conditions
When you provide us with information through GrowingBasics.com (the “Site”), we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information.
Our Source for processing all orders is through PayPal, so your Credit Card information is not stored at GrowingBasics.com(site).
WHAT CUSTOMER INFORMATION DOES GROWINGBASICS.COM COLLECT?
While maintaining our commitment to your privacy, we do collect personally and non-personally identifiable information about you. A detailed description of the types of information collected is outlined below.
Personally identifiable information includes your name, shipping address, billing address, email address and credit card information. We collect this information during the online checkout and email newsletter registration processes so that we can properly fulfill your orders and requests.
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), age group, gender and product concerns and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password.
If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. You will be informed what information is required and what information is optional.
Non-personally identifiable information includes your browser type, domain name, IP address and how you maneuvered through the Site. We collect this information so that we can identify general shopping and navigation patterns so we might better understand how to improve your experience with us.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms it is strictly protected through PayPal. Otherwise we encrypt that information using secure socket layer technology (SSL). Learn more about SSL.
We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. This Site takes reasonable steps to protect personally identifiable information as you transmit it to our Site and to protect such information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. You should always keep in mind that no Internet transmission is ever completely secure or error-free. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
CHILDREN UNDER 13
We take special steps to safeguard the privacy of children. This Site is not intended for children under the age of 13. We will not knowingly collect personally identifiable information via this Site from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.
We do not sell, trade, or rent your email or phone number to anyone. We use outside shipping companies to ship orders (FedEx, APX, USPS, or UPS) and a credit card processing company to bill users for goods and services. These companies may receive personally identifiable information to help us process your order. These companies will not retain share, store or use personally identifiable information for any secondary purposes. Your personal data will be stored on file at GrowingBasics headquarters for as long as your account is active. We may disclose personally identifiable information you provide via this Site to third parties that are not associated with GrowingBasics.
LINKS TO OTHER WEBSITES
You may opt-out of receiving future Opt-In Communications from GrowingBasics when you register at the Site or otherwise provide your contact information to the Site. You may change your preferences at any time by revising your profile by clicking here. To unsubscribed from our Newsletter, you can click the “unsubscribe” link at the bottom of any email Opt-In Communication you receive from us and following the instructions provided therein, or you can unsubscribe by clicking here. We also provide Opt-In Promotions for third party Affiliates and Partners. We will share your information with the third party affiliates to the extent that you have chosen to receive promotional emails from such parties. You can also Opt-Out at any time.
HOW TO CONTACT US