Frequently Asked Questions
some helpful Q &A we’ve received and given in the past!
Q: What is your return policy?
A: You have 30 days to make a return for an exchange or store credit. If your product was damaged, we will exchange the item.
If we are unable to offer a replacement, we will issue a refund.
Q: Do you include samples with orders?
A: Yes! We can include samples with orders, so long as it’s available. We try to honor every request for samples unless you have received one in the past.
Q: I'm not sure what product to buy. Can you help?
A: Absolutely! Feel free to send us an email and we’d be happy to help you find what product is best for you.
Q: I have opened the product and used it once. Can I return it?
A: Used or opened items* can be returned for a store credit in the full amount paid for the item.
Q: What is the shelf life of your kids deodorant?
A: Every Deodorant has a 24month shelf life but we recommend using within 18months for efficacy.
Q: Is grown ish deodorant SOLID or LIQUID?
A: Every Deodorant has a 24month shelf life but we recommend using within 18months for efficacy.
Q: Are your deodorant for sensitive skin?
A: NOT particularly, but we know we serve a Unique audience. Parents should test to make sure products are suitable for their Childs needs before using. But we have done our very best to make it suitable for everyone.
Q: When should a child start using Deodorant
A: The decision to start using deodorant is a personal one, therefore; parents should do their research and determine when it will be best to begin.
Q: How do I tell my 10 year old it's time to start using deodorant, without messing up their self-esteem?
A: Every individual is different and perceives things differently. We encourage parents to know and understand their children’s sensibilities and/or seek counseling if necessary.
In our experience, in any healthy relationship environment, it’s often not what you say – but how you say it
Here is our opinion:
We wish we leaved in a world were our bodies stay smelling as cute as it did the first week we were born – RIGHT?
But the truth is, everyone gets to that point when they develop B O – which is part of the growing process.
At a certain age, kids don’t want to be treated like babies, they understand they are growing up and want some level of independence.
This often includes finding products that are age appropriate, establishing their transition from babes to adolescence unto teen years and adulthood.
So we think it’s always the best option to choose a more natural alternative when starting a lifestyle regime.
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